# AI Employee Support | Submit a Ticket

> Raise a support ticket for your Agentive AI Employee. Report a bug, ask a question, or request a feature. The team responds during Australian business hours.

**Source:** https://agentive.au/support/

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AI Employee Support

# Got an issue with your AI Employee?

Submit a support ticket below and the Agentive team will look into it. We aim to respond within one Australian business day. Urgent tickets are triaged first.

Direct to info@agentive.au One-business-day response Attach screenshots or logs

## Submit a ticket

Tell us what is happening. The more detail you give us, the faster we can fix it.

Your details

Full name \* 

Email \* 

Phone (optional) 

Company / firm (optional) 

About the AI Employee

Which AI Employee is this about? 

Category \* Bug or error Performance issue Output quality concern Integration / connection issue Billing or account Feature request Training or how-to Other

Priority \* Low — general question Normal — issue but workable High — impacts daily work Urgent — AI Employee is down

Subject \* 

What is happening? \*

Steps to reproduce or when it happens (optional)

Attachments (optional) 

Up to 3 files, 8 MB each. Screenshots, PDFs, logs, CSVs, ZIPs.

 I agree that Agentive may store this ticket and contact me about it. \*

SUBMIT

### Prefer email?

Send your ticket directly to [info@agentive.au](mailto:info@agentive.au?subject=AI%20Employee%20support%20ticket).

### AI Employee is completely down?

Mark the ticket priority as **Urgent** or call us on [+61 3 4827 9516](tel:+61348279516).